This exciting role has been created to strengthen our enterprise by fostering meaningful relationships with our customers and ensuring seamless support throughout their day-to-day operations
Job Summary
This exciting role has been created to strengthen our enterprise by fostering meaningful relationships with our customers and ensuring seamless support throughout their day-to-day operations.
The successful candidate will be responsible for making proactive calls to our existing customers and provide education and assistance with our digital and eCommerce platforms and ensure satisfaction with our products/services.
At Hastings Deering, our people are our heart – from their first day with us right up to their last.
Matching Summary
This exciting role has been created to strengthen our enterprise by fostering meaningful relationships with our customers and ensuring seamless support throughout their day-to-day operations.
Skills & Requirements
Must-have
call centre experience
proactive customer engagement
digital and eCommerce platforms
customer records within CRM
gather customer feedback
Nice-to-have
high degree of confidentiality
professionalism and confidence
supportive, diverse, and inclusive team
Key Requirements
Demonstrated call centre experience
Qualifications in Business/Office Administration or equivalent experience desirable