Banamex Volante Sr Distrito San Pedro

Citi Handlowy

San Pedro Garza Garcia Nuevo Leon, Mexico
On-site
Customer inquiries and issue resolution
Client portfolio management
Regulatory and market knowledge
Citi Handlowy is seeking a Customer Service Representative for their San Pedro Garza Garcia location, responsible for resolving customer inquiries and providing support in a fast-paced environment. The ideal candidate will possess experience in customer service or finance, strong problem-solving skills, and attention to detail

Job Summary

  • Resolve external customer issues and provide ongoing customer support.
  • Manage customer inquiries, ensuring timely investigation and resolution in compliance with departmental standards.
  • Maintain knowledge of new regulatory and market requirements affecting the customer base/portfolio.

Matching Summary

Match Score: 75

Citi Handlowy is seeking a Customer Service Representative for their San Pedro Garza Garcia location, responsible for resolving customer inquiries and providing support in a fast-paced environment. The ideal candidate will possess experience in customer service or finance, strong problem-solving skills, and attention to detail.

Skills & Requirements

Must-have

  • customer inquiries and issue resolution
  • client portfolio management
  • regulatory and market knowledge
  • risk assessment and decision making

Nice-to-have

  • proactive client communication
  • self-service tool adoption
  • ethical business practices

Key Requirements

  • 2-4 years of relevant experience
  • Customer service or finance experience
  • Proficiency in Microsoft Office
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter