Junior It Support Analyst

Accenture

Athens, Greece
Not specified (likely hybrid)
Tier 1 & tier 2 end-user support
Windows and macos workstations
Mobile devices (ios / android)
Accenture is seeking a Junior IT Support Analyst to join their Local Technology Support team in Athens, Greece. This entry-level role involves providing end-user IT support, managing local IT assets, and collaborating with global technology teams, making it ideal for someone beginning their IT career

Job Summary

  • As a Junior IT Support Analyst within our Local Technology Support (LTS) team, you will support our Athens offices by ensuring a seamless technology experience for employees.
  • This role is ideal for someone early in their IT career who is eager to learn, grow, and take ownership in a fast-paced, professional environment.
  • Competitive benefits, including a fair and balanced parental leave policy, career coaching and mentorship, and performance management focused on your strengths.

Matching Summary

Match Score: 85

Accenture is seeking a Junior IT Support Analyst to join their Local Technology Support team in Athens, Greece. This entry-level role involves providing end-user IT support, managing local IT assets, and collaborating with global technology teams, making it ideal for someone beginning their IT career.

Skills & Requirements

Must-have

  • Tier 1 & Tier 2 end-user support
  • Windows and macOS workstations
  • mobile devices (iOS / Android)
  • IT Asset Management
  • Audio & Video conferencing systems
  • local network infrastructure support
  • ServiceNow ticketing system

Nice-to-have

  • customer-focused mindset
  • eager to learn and grow
  • work independently and as part of a team
  • corporate citizenship initiatives

Key Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 1–3 years of experience in IT Support / Helpdesk / Technical Support
  • Hands-on experience with Windows & macOS operating systems
  • Basic understanding of network fundamentals (TCP/IP, cabling, patching)
  • Familiarity with ITSM / ticketing tools
  • Good English communication skills (written & spoken)

Work Rights

Not specified

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