Officer, Customer Relations

Sime Darby Auto ConneXion Sdn. Bhd.

Manage loaner car arrangements
Prepare tribunal and legal documentation
Strong command of english and bahasa malaysia
The Officer, Customer Relations will attend to customer complaints for models under care

Job Summary

  • The Officer, Customer Relations will attend to customer complaints for models under care.
  • This role involves managing loaner car arrangements and general administrative work.
  • The position requires preparing legal documentation and attending tribunal and court as needed.

Matching Summary

The Officer, Customer Relations will attend to customer complaints for models under care.

Skills & Requirements

Must-have

  • Manage loaner car arrangements
  • Prepare tribunal and legal documentation
  • Strong command of English and Bahasa Malaysia

Nice-to-have

  • Knowledge of CRM and Case Management Systems
  • Excellent user of Microsoft Word and Excel

Key Requirements

  • Minimum Degree Holder in Business
  • Minimum 3 years’ experience in Customer Services

Work Rights

Not specified

Tailored Resume

Cover Letter