Senior Salesforce Consultant

Merkle

Bucharest, Romania
Hybrid
Crm platforms expertise
Large-scale crm implementations
Digital transformation strategy
Responsible for advising and leading the implementation of CRM strategies, optimizing CRM systems, and ensuring they align with business objectives to enhance customer relationships and drive business growth

Job Summary

  • Responsible for advising and leading the implementation of CRM strategies, optimizing CRM systems, and ensuring they align with business objectives to enhance customer relationships and drive business growth.
  • Lead consulting projects focused on enhancing capabilities for clients in the CRM Domain, leading the development of digital transformation strategies and concepts.
  • Enjoy hybrid work models, adaptable hours, and home office options, with a well-balanced reward package including competitive salaries, volunteer days, wellness days, and modern offices.

Matching Summary

Responsible for advising and leading the implementation of CRM strategies, optimizing CRM systems, and ensuring they align with business objectives to enhance customer relationships and drive business growth.

Skills & Requirements

Must-have

  • CRM Platforms expertise
  • Large-scale CRM implementations
  • Digital transformation strategy
  • Enterprise-wide implementations
  • Stakeholder alignment
  • Predictive analytics and AI
  • Business process re-engineering

Nice-to-have

  • Collaborative culture
  • Innovation at our core
  • Global perspective
  • Purpose-driven culture
  • Team player with organizational skills
  • Dedicated to transparency

Key Requirements

  • Expertise in multiple CRM platforms
  • Leads CRM strategy, digital transformation, and enterprise-wide implementations
  • Proficiency in database knowledge
  • Cross-industry expertise
  • Configures CRM workflows, automation, and best practice implementations
  • Manages C-level stakeholders
  • Leads enterprise-wide CRM implementation projects, change management
  • Leverages predictive analytics and AI-driven insights
  • Leads CRM adoption programs
  • Leads business process re-engineering
  • Defines long-term CRM roadmaps
  • Conducting requirements engineering and creating functional specifications
  • Documenting and managing functional/non-functional requirements

Work Rights

Not specified

Tailored Resume

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