Policy Service Officer Ii

QBE

Cebu, Philippines
Customer service support
Regulatory compliance
Call handling skills
The purpose of this role is to provide customer service support by answering inquiries via phone calls

Job Summary

  • The purpose of this role is to provide customer service support by answering inquiries via phone calls.
  • The role involves operating a switchboard to connect callers to the relevant personnel.
  • Ensure 100% regulatory compliance with laws and industry codes.

Matching Summary

The purpose of this role is to provide customer service support by answering inquiries via phone calls.

Skills & Requirements

Must-have

  • Customer service support
  • Regulatory compliance
  • Call handling skills

Nice-to-have

  • Insurance industry experience
  • Strong communication skills
  • Analytical thinking

Key Requirements

  • Some relevant work experience
  • Tertiary Degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter