As an entry to intermediate level Application Tech Support Practitioner, you will be responsible for providing technical support for incident management
Job Summary
As an entry to intermediate level Application Tech Support Practitioner, you will be responsible for providing technical support for incident management.
Your daily activities will include identifying and resolving technical problems, managing customer relationships, and collaborating with cross-functional teams to ensure project success.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
Matching Summary
As an entry to intermediate level Application Tech Support Practitioner, you will be responsible for providing technical support for incident management.
Skills & Requirements
Must-have
Switching and Routing Layer 2/3
Firewall platforms
TCP/IP services
Network security principles
Incident management
Nice-to-have
Proactive customer approach
Independent work capability
Learn new technologies
ITIL service management concepts
Key Requirements
Minimum 1 year of practical professional experience
Advanced/bilingual English
University degree in Computer Science or related field