Health Information Systems Support Specialist

My Medical Sales Jobs

Not specified
Customer-centric business critical solutions
Solution validation plans
Training materials and customer training
The Health Information Systems Support Specialist position at My Medical Sales Jobs is an entry-level role focused on supporting customers and project management teams in implementing business-critical solutions. The ideal candidate will possess a relevant degree and have experience in customer-facing roles, with a strong emphasis on customer satisfaction and technical troubleshooting

Job Summary

  • Works with customers and project management teams to identify key project milestones and implementation timelines.
  • Builds, documents and maintains new and existing customer-centric business critical solutions.
  • Provides Tier 2/3 technical support for custom integrations and collaborates with the DrugDev product development team to help improve and expand core platform functionality.

Matching Summary

Match Score: 75

The Health Information Systems Support Specialist position at My Medical Sales Jobs is an entry-level role focused on supporting customers and project management teams in implementing business-critical solutions. The ideal candidate will possess a relevant degree and have experience in customer-facing roles, with a strong emphasis on customer satisfaction and technical troubleshooting.

Skills & Requirements

Must-have

  • customer-centric business critical solutions
  • solution validation plans
  • training materials and customer training
  • Tier 2/3 technical support
  • working in production environment

Nice-to-have

  • focus on customer satisfaction
  • customer facing and presentation skills
  • process documentation skills
  • clinical trial / pharmaceutical domain

Key Requirements

  • Bachelor's Degree Computer Science or related field
  • equivalent experience
  • working with external customers
  • software development processes and methodologies

Work Rights

Not specified

Tailored Resume

Cover Letter