Customer Service Rep

Bank of Oak Park

Northbrook, IL, United States
Hourly rate: $17.30-$22.60; bonus/equity: eligible...
On-site
Answering incoming calls and web chats
Resolving customer issues
Researching and analyzing transactions
The Bank of Oak Park is seeking a Customer Service Representative to join their team in Northbrook, IL. The role involves assisting customers through phone and web interactions, with a focus on resolving issues and managing transactions

Job Summary

  • As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
  • We have a culture that encourages an entrepreneurial spirit and offer multiple opportunities for development and upward mobility.
  • We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years).

Matching Summary

Match Score: 85

The Bank of Oak Park is seeking a Customer Service Representative to join their team in Northbrook, IL. The role involves assisting customers through phone and web interactions, with a focus on resolving issues and managing transactions.

Salary

Hourly rate: $17.30-$22.60; Bonus/Equity: Eligible to earn an annual bonus; Benefits: Comprehensive benefit package

Skills & Requirements

Must-have

  • Answering incoming calls and web chats
  • Resolving customer issues
  • Researching and analyzing transactions

Nice-to-have

  • Award-winning culture
  • Entrepreneurial spirit
  • Opportunities for development and upward mobility

Key Requirements

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • Prior call center or finance experience preferred
  • High school diploma or equivalent
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter