Credit & Collections Analyst - Spanish Speaking

Salesforce

Amsterdam, Netherlands
Accounts receivable management
Customer payment collection
Billing dispute resolution
Collectors are directly responsible for ensuring that the accounts receivable portfolio is converted into cash, thereby positively impacting Salesforce’s cash flow through their efforts in directly collecting payments from customers

Job Summary

  • Collectors are directly responsible for ensuring that the accounts receivable portfolio is converted into cash, thereby positively impacting Salesforce’s cash flow through their efforts in directly collecting payments from customers.
  • The Collector is responsible for managing an assigned accounts receivable portfolio, primarily through email and telephone communication.
  • When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best.

Matching Summary

Collectors are directly responsible for ensuring that the accounts receivable portfolio is converted into cash, thereby positively impacting Salesforce’s cash flow through their efforts in directly collecting payments from customers.

Skills & Requirements

Must-have

  • Accounts receivable management
  • Customer payment collection
  • Billing dispute resolution
  • Payment plan negotiation
  • English and Spanish proficiency

Nice-to-have

  • AI-driven customer success
  • Workforce transformation
  • Process improvement contributions
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 2 years credit collections experience
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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