It Systems Technician

SeaWorld

Base: $27.00 ph; bonus/equity: not specified; bene...
Fully remote
Itil methodology processes
Asset management
Change management
SeaWorld is seeking an IT Systems Technician to support their IT operations, utilizing ITIL methodologies for service transition and operation tasks. The role requires a technical background with experience in PC, Telecom, and Network support, alongside strong communication skills

Job Summary

  • Perform service transition and operation tasks according to ITIL methodology processes including asset, change, incident, and problem management.
  • Interact professionally with other departments and outside vendors, manage single projects, and assist users with laptop setup and troubleshooting.
  • The company offers a variety of perks including paid time off, park tickets, discounts, and comprehensive insurance and retirement plans.

Matching Summary

Match Score: 85

SeaWorld is seeking an IT Systems Technician to support their IT operations, utilizing ITIL methodologies for service transition and operation tasks. The role requires a technical background with experience in PC, Telecom, and Network support, alongside strong communication skills.

Salary

Base: $27.00 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Park Tickets and Passes, Park Discounts, Medical, Dental, Vision Insurance, 401K, Voluntary Insurance, Tuition Reimbursement, FSAs, EAP, Legal Assistance

Skills & Requirements

Must-have

  • ITIL methodology processes
  • Asset management
  • Change management
  • Incident management
  • Problem management
  • Request fulfillment
  • Access management
  • PCI Compliance

Nice-to-have

  • Guest service experience
  • Enthusiastic and dedicated individuals
  • Bring joy and excitement

Key Requirements

  • High school diploma or equivalent
  • Technical certifications for PC, Network, Telcom
  • Five years of experience
  • Working knowledge of Windows, Cisco IOS, Avaya
  • Valid state driver’s license
  • Ability to lift 75 pounds
  • Ability to push/pull 150 pounds

Work Rights

Not specified

Tailored Resume

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