Deep understanding of aem products sites assets forms
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Adobe is seeking a Customer Success Engineer (CSE) Manager to lead a team that fosters partnerships with strategic clients, ensuring operational excellence and high customer satisfaction. The ideal candidate will have a blend of people leadership, technical expertise, and a strong understanding of AI applications in customer success.
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Job Summary
This role involves leading a team of Customer Success Engineers to drive value realization and return on investment for strategic Adobe clients.
The successful candidate will combine people leadership with deep technical expertise in cloud infrastructure and AI to ensure operational excellence.
Adobe offers a mission-driven culture where employees are empowered to innovate with AI and make an impact across the organization.
Matching Summary
Match Score: 75
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Adobe is seeking a Customer Success Engineer (CSE) Manager to lead a team that fosters partnerships with strategic clients, ensuring operational excellence and high customer satisfaction. The ideal candidate will have a blend of people leadership, technical expertise, and a strong understanding of AI applications in customer success.
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Salary
Base: $109,400 - $208,500 annually (US); California Base: $144,000 - $208,500; Non-sales roles include Annual Incentive Plan and potential equity awards
Skills & Requirements
Must-have
Management experience leading technical teams
Hands-on experience with Microsoft Azure and AWS
Deep understanding of AEM products Sites Assets Forms
Practical experience using AI ML tools in enterprise context
Proven track record managing executive client relationships
Nice-to-have
Experience with Adobe Experience Cloud products
Certifications in AWS or Azure frameworks
Passion for digital marketing and client success
Strong emotional intelligence and conflict navigation skills
Key Requirements
Management experience in customer-facing technical environments