Customer Banking Specialist - Highpoint

COMMONWEALTH BANK OF AUSTRALIA

Highpoint, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • As the Customer Banking Specialist in our Highpoint Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion processes and procedures

Nice-to-have

  • Financial wellbeing focus
  • Act with integrity
  • Customer at the center
  • Commercial and driven retail environment

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Interest in building a career with CommBank

Work Rights

Not specified

Tailored Resume

Cover Letter