Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems
Job Summary
The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
Employees are responsible for monitoring customer accounts for non-payments, delayed payments, and other irregularities, as well as forwarding delinquent accounts to the Collections Team.
The role offers competitive pay starting at $20/hour with additional benefits including medical, dental, vision, 401(k), and employee stock purchase plans.
Matching Summary
The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
Salary
Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)
Skills & Requirements
Must-have
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Nice-to-have
Spanish language proficiency pay differential
Knowledge of MS Office applications
Ability to thrive in a team environment
Key Requirements
Previous telephone customer service experience preferred