Leading Hand

Hastings Deering

Mackay, Queensland, Australia
Parts interpreter experience
Customer service and communication
Manage workflow and task allocation
You will lead the day-to-day operations of our front counter and customer-facing parts team, ensuring efficient service delivery while supporting, mentoring, and guiding team members to achieve operational excellence

Job Summary

  • You will lead the day-to-day operations of our front counter and customer-facing parts team, ensuring efficient service delivery while supporting, mentoring, and guiding team members to achieve operational excellence.
  • Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally, offering a stable and long-term career with opportunities for leadership development.
  • Benefits include competitive salary, yearly reviews, health and wellbeing support, parental leave, and insurance benefits.

Matching Summary

You will lead the day-to-day operations of our front counter and customer-facing parts team, ensuring efficient service delivery while supporting, mentoring, and guiding team members to achieve operational excellence.

Skills & Requirements

Must-have

  • Parts Interpreter experience
  • Customer service and communication
  • Manage workflow and task allocation
  • Accurate order and invoice processing
  • Strong product knowledge

Nice-to-have

  • Thrives under pressure
  • Continuous improvement focus
  • Team mentoring and guidance

Key Requirements

  • Parts Interpreter or Parts Advisor experience
  • Demonstrated leadership or supervisory experience
  • High attention to detail and organisational ability
  • Microsoft AX and SAP software capability
  • Overhead crane and forklift tickets desirable

Work Rights

Not specified

Tailored Resume

Cover Letter