Senior Service Manager - Tforce Freight

TForce Freight

Houston, TX, United States
Experience in the freight industry
Experience managing employees
Proficient with microsoft office suite
The candidate analyzes operational data to understand productivity, service, and quality targets while collaborating with the management team to improve results

Job Summary

  • The candidate analyzes operational data to understand productivity, service, and quality targets while collaborating with the management team to improve results.
  • This position oversees other managers and supervisors, ensuring dock operations follow established work procedures for freight handling.
  • The role focuses on meeting and exceeding expected levels of service such as on-time deliveries and reducing claims to grow additional business.

Matching Summary

The candidate analyzes operational data to understand productivity, service, and quality targets while collaborating with the management team to improve results.

Skills & Requirements

Must-have

  • Experience in the freight industry
  • Experience managing employees
  • Proficient with Microsoft Office Suite
  • Flexible schedule availability
  • Willingness to travel as needed

Nice-to-have

  • Bachelor's Degree preferred
  • International degree comparable
  • Strong analytical skills
  • Customer retention focus
  • Team development expertise

Key Requirements

  • U.S. citizen or authorized to work in U.S.
  • Located in Houston TX or willing to relocate
  • Freight industry experience required
  • Management experience required
  • Bachelor's Degree preferred

Work Rights

Must be U.S. citizen or otherwise authorized to work in the U.S.

Tailored Resume

Cover Letter