It Service Desk Analyst

FLIR Systems Inc

Milton Keynes, , United Kingdom
Onsite
First line it support
Service now ticketing system
Microsoft windows environment
Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability

Job Summary

  • Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability.
  • The IT Service Desk Analyst role is critical as the first point of contact for global users, responsible for logging, resolving, and escalating IT issues.
  • This fully onsite role in Milton Keynes requires clear communication, technical competency, and a strong customer support focus.

Matching Summary

Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability.

Skills & Requirements

Must-have

  • First line IT support
  • Service Now ticketing system
  • Microsoft Windows environment
  • Active Directory management
  • Technical troubleshooting skills
  • Onsite work in Milton Keynes

Nice-to-have

  • Experience with Mac operating system
  • High level customer engagement
  • Ability to multitask and manage time efficiently
  • Proactive and self-motivated attitude

Key Requirements

  • 2-4 years IT Service Desk or 1st line support experience
  • Experience supporting Windows-based environments
  • Educated in computer science or equivalent experience
  • Excellent spoken and written English skills

Work Rights

Not specified

Tailored Resume

Cover Letter