Signature Customer Success Account Manager - Lindenwold, Nj

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Lindenwold, New Jersey, United States
Base: $64,680.00pyear to $113,220.00pyear; bonus/e...
Manage high volume of smaller customers
Drive customer satisfaction and retention
Identify low-touch upsell opportunities
This position will support a territory including Lindenwold, NJ by managing a high volume of smaller customers

Job Summary

  • This position will support a territory including Lindenwold, NJ by managing a high volume of smaller customers.
  • The role focuses on driving customer satisfaction and retention at scale while leveraging dashboards and reporting to support clients effectively.
  • Employees are eligible for a sales incentive plan, annual management incentive plan, and comprehensive benefits including medical, dental, vision, and 401(k) retirement program.

Matching Summary

This position will support a territory including Lindenwold, NJ by managing a high volume of smaller customers.

Salary

Base: $64,680.00/year to $113,220.00/year; Bonus/Equity: Eligible for sales incentive plan and annual management incentive plan; Benefits: Medical, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • Manage high volume of smaller customers
  • Drive customer satisfaction and retention
  • Identify low-touch upsell opportunities

Nice-to-have

  • Data-driven mindset for efficiency
  • Strong organizational skills
  • Excellent written communication skills

Key Requirements

  • 0–4 years in customer success or related roles
  • SMB account management experience
  • Must be a U.S. Citizen or National or authorized to work in the U.S.

Work Rights

Must be a U.S. Citizen, National, or authorized to work in the U.S.

Tailored Resume

Cover Letter