Technology Experience Domain Specialist

Netflix

USA, Remote
Base: $130,000.00 - $215,000.00; bonus/equity: no ...
Remote
5+ years corporate it or systems administration experience
Proficiency with okta, duo mfa, active directory, and google workspace
Experience administering jamf pro or microsoft intune for macos/windows
Netflix is seeking a Technology Experience Domain Specialist to act as a subject matter expert in various domains within NTS Corporate Support, focusing on GenAI adoption, identity management, and user experience. The role demands a blend of technical skills and the ability to advocate for user experience while managing technical support and documentation

Job Summary

  • This role acts as a subject matter expert at the intersection of GenAI adoption, identity management, and user experience advocacy for Netflix's global workforce.
  • The specialist is responsible for resolving complex escalations, maintaining domain-specific documentation, and synthesizing user feedback into actionable product improvements.
  • Netflix offers a unique compensation structure where employees choose their salary versus stock option split, along with comprehensive benefits including flexible time off and health plans.

Matching Summary

Match Score: 85

Netflix is seeking a Technology Experience Domain Specialist to act as a subject matter expert in various domains within NTS Corporate Support, focusing on GenAI adoption, identity management, and user experience. The role demands a blend of technical skills and the ability to advocate for user experience while managing technical support and documentation.

Salary

Base: $130,000.00 - $215,000.00; Bonus/Equity: No bonuses; Employees choose annual split between salary and stock options; Benefits: Comprehensive health, 401(k) match, stock options, and flexible time off

Skills & Requirements

Must-have

  • 5+ years corporate IT or systems administration experience
  • Proficiency with Okta, Duo MFA, Active Directory, and Google Workspace
  • Experience administering Jamf Pro or Microsoft Intune for macOS/Windows
  • Ability to curate Help Center content and self-serve bot resources
  • Hands-on troubleshooting of identity lifecycle and endpoint connectivity

Nice-to-have

  • Comfortable using GenAI productivity tools like Claude or Gemini
  • Strong analytical skills to translate data into actionable narratives
  • Bias toward action in fast-moving, ambiguous environments
  • Passion for knowledge sharing and continuous improvement
  • Experience collaborating across technical and non-technical teams

Key Requirements

  • 5+ years experience in corporate IT or technology support
  • Proven proficiency with identity management protocols (SAML, OAuth, SCIM)
  • Demonstrated ability to manage user accounts and groups at scale

Work Rights

Not specified

Tailored Resume

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