Guest Services Agent

Innisfree Hotels

Surfside Beach, SC, United States
Friendly and service-oriented manner
Positive demeanor
Check-in and check-out guests
Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival

Job Summary

  • Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival.
  • Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
  • Innisfree Hotels will invest in you, if you invest in you.

Matching Summary

Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival.

Skills & Requirements

Must-have

  • friendly and service-oriented manner
  • positive demeanor
  • check-in and check-out guests
  • process payments
  • arrange special services
  • minimize loss of revenue
  • adhere to hotel policies

Nice-to-have

  • positive and caring work environment
  • calm and poised manner
  • thrive on challenge
  • seek responsibility
  • value our culture

Key Requirements

  • Minimum 1 year customer service experience
  • Ability to interpret instructions
  • Ability to read, write, and speak English
  • Knowledge of reservation and POS systems
  • Ability to work with computers
  • Must be able to multi-task
  • Must be detail-oriented
  • Must be a team player
  • Ability to work independently
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter