Customer Journey Expert - Working Capital Solutions
Ingal Com My
Hybrid
End-to-end responsibility for solutions
Agile way of working
Technical product development and delivery
Ingal Com My is seeking a Customer Journey Expert for their Working Capital Solutions team, responsible for managing and delivering product solutions in a hybrid work environment. The ideal candidate will have extensive experience in product delivery, technical product development, and a strong understanding of trade finance
Job Summary
As a Customer Journey Expert, you have an end-to-end responsibility for delivering and managing solutions in systems, services, and channels, working in a squad following Agile WoW.
You will be part of a cross-functional team working on the Working Capital Solutions (WCS) transformation, building the next generation WCS platform and changing the way of working with a new Target Operating Model.
Benefits include 25-28 vacation days, pension scheme, 13th month salary, 8% holiday payment, hybrid working, and opportunities for personal growth in an informal, innovative environment.
Matching Summary
Match Score: 85
Ingal Com My is seeking a Customer Journey Expert for their Working Capital Solutions team, responsible for managing and delivering product solutions in a hybrid work environment. The ideal candidate will have extensive experience in product delivery, technical product development, and a strong understanding of trade finance.
Skills & Requirements
Must-have
end-to-end responsibility for solutions
Agile Way of Working
technical product development and delivery
customer needs and digitization
Risk, Compliance, and Legal stakeholders
product delivery and development expertise
Nice-to-have
entrepreneurial mindset
analytical skills and data-driven decisions
resilience and simplifying complexity
pro-active, creative, out-of-the-box thinker
open and transparent communicator
energetic and motivating team player
Key Requirements
Master's or bachelor's degree
8 years of working experience
Experience with Trade products (Supply Chain Finance, Receivables Finance, Factoring)
Experience with Trade Finance, Lending, or Payments
Experience delivering results with IT engineers
Experience implementing new target architecture/operating model