Pyy: depending on experience; benefits: health ins...
In-office (helena, mt)
Strong communication skills explaining technical concepts
Problem-solving mindset with attention to detail
Ability to learn new tools quickly
Montana Internet Corporation is seeking a Customer Support Advocate to provide technical support and troubleshooting for customers experiencing internet-related issues. The ideal candidate should be tech-savvy, enjoy problem-solving, and have strong communication skills, with a focus on delivering an exceptional customer experience
Job Summary
The role focuses on providing frontline technical support via phone, chat, and email to resolve internet connectivity issues.
Montana Internet values building real relationships with customers through a no-pressure, service-first approach.
Employees receive hands-on training and benefits including 100% employer-paid health insurance and company-paid home internet.
Matching Summary
Match Score: 85
Montana Internet Corporation is seeking a Customer Support Advocate to provide technical support and troubleshooting for customers experiencing internet-related issues. The ideal candidate should be tech-savvy, enjoy problem-solving, and have strong communication skills, with a focus on delivering an exceptional customer experience.
Salary
Pay: Depending on Experience; Benefits: Health insurance (100% employer-paid), Paid time off, Paid holidays + floating holiday, Company-paid home internet
Skills & Requirements
Must-have
Strong communication skills explaining technical concepts