Customer Svc Rep 1

State of Georgia

Dougherty, Georgia, US
Base: 15.00 hourly; bonus/equity: not specified; b...
On-site
Expresses enthusiasm for breastfeeding
Manages assigned caseload
Documents interactions in emr
Provides basic breastfeeding information and encouragement to WIC pregnant women and breastfeeding mothers

Job Summary

  • Provides basic breastfeeding information and encouragement to WIC pregnant women and breastfeeding mothers.
  • Manages an assigned caseload and makes routine contact and follow-up.
  • May be required to work evenings and weekends on special occasions to accommodate the women or for special events such as health fairs or disaster-related events.

Matching Summary

Provides basic breastfeeding information and encouragement to WIC pregnant women and breastfeeding mothers.

Salary

Base: 15.00 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Expresses enthusiasm for breastfeeding
  • Manages assigned caseload
  • Documents interactions in EMR
  • Maintains HIPAA standards
  • Provides outstanding customer service

Nice-to-have

  • Mentoring or coaching experience
  • Enthusiastic about promoting breastfeeding

Key Requirements

  • High school diploma or GED
  • Basic Computer skills
  • Past or present WIC participant
  • Has breastfed at least one baby for at least 6 months
  • Has reliable transportation
  • Ability to lift up to 45 lbs
  • Ability to bend and reach up
  • One (1) year of experience communicating information in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter