Senior Customer Success Manager

Naplesfoplodge38

Tokyo, Japan
Fully remote
5+ years in customer facing services role
Experience in project management
Business level japanese communication
As a Senior Customer Success Manager, you will be a key partner in driving customer transformation and success

Job Summary

  • As a Senior Customer Success Manager, you will be a key partner in driving customer transformation and success.
  • You will work closely with various internal teams to ensure customer satisfaction and operational performance.
  • This role offers the opportunity to learn about Workday's cloud solutions and contribute to meaningful customer outcomes.

Matching Summary

As a Senior Customer Success Manager, you will be a key partner in driving customer transformation and success.

Skills & Requirements

Must-have

  • 5+ years in customer facing services role
  • Experience in project management
  • Business level Japanese communication

Nice-to-have

  • Experience in SaaS environment
  • Strong relationship building skills
  • Excellent presentation and communication skills

Key Requirements

  • 1+ years of project management experience
  • Experience in consulting or account management
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

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