Sr. Customer Success Manager

726

Base: $114,400.00 - $171,600.00; bonus/equity: inc...
Hybrid
8+ years customer success experience
Big-ip and nginx technical knowledge
Cloud and multi-cloud environment expertise
F5 is seeking a Senior Customer Success Manager who will act as a trusted advisor to customers, ensuring they maximize their investment in F5 solutions. The ideal candidate will have significant experience in a customer-facing role within the technology sector, particularly with skills in BIG-IP, NGINX, and cloud solutions

Job Summary

  • The role requires a trusted advisor who guides customers from onboarding through renewals while maximizing their investment in F5 solutions.
  • Candidates must possess deep technical understanding of BIG-IP, NGINX, and cloud networking platforms to drive adoption and strategic outcomes.
  • The position offers an annual base pay range of $114,400.00 to $171,600.00 with potential for incentive compensation and benefits.

Matching Summary

Match Score: 85

F5 is seeking a Senior Customer Success Manager who will act as a trusted advisor to customers, ensuring they maximize their investment in F5 solutions. The ideal candidate will have significant experience in a customer-facing role within the technology sector, particularly with skills in BIG-IP, NGINX, and cloud solutions.

Salary

Base: $114,400.00 - $171,600.00; Bonus/Equity: Incentive compensation and restricted stock units available; Benefits: Comprehensive health and wellness plans offered

Skills & Requirements

Must-have

  • 8+ years Customer Success experience
  • BIG-IP and NGINX technical knowledge
  • Cloud and multi-cloud environment expertise
  • Load balancing and application delivery skills
  • Strategic customer relationship management

Nice-to-have

  • Dynamic goal-driven mindset
  • Cross-functional collaboration abilities
  • Resilience under pressure
  • Strong presentation and communication skills
  • Adaptability to changing customer needs

Key Requirements

  • Bachelor's degree required (or Master's with 5+ years)
  • 8+ years delivering technology business outcomes
  • Degree in Computing, Business, or IT preferred

Work Rights

Not specified

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