Job Summary

• The Remote Program Leader International Region is responsible for leading strategic program initiatives that align with the organization's strategic vision, driving transformative improvements in service delivery.
• The role involves spearheading large-scale process improvement and innovation projects, leveraging advanced methodologies and AI initiatives to enhance service quality and efficiency.
• Lead succession planning and comprehensive talent management, driving employee selection, performance management, compensation management, and career development in alignment with organizational operational goals.

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Skills & Requirements

Key Requirements

• Bachelor's / Master's Degree
• 10+ years of experience in Service organization
• Experience in building and scaling remote service structure
• Experience in running transformations at scale
• Experience in building partnership with senior stakeholder level
• Experience in leading a team of direct reports

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