Dmv - Administrative Specialist Ii

NC Department of Transportation

Nash County, NC, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Not specified (assumed onsite)
Experience analyzing and interpreting data
Experience maintaining records and reports
Explaining policy to diverse clientele
The NC Department of Transportation is seeking an Administrative Specialist II for their DMV Customer Contact Center in Nash County, NC. The role involves providing customer service related to vehicle titling, licensing, and compliance, requiring strong communication and analytical skills

Job Summary

  • The position is located in the DMV Customer Contact Center in Nash County, providing vehicle titling, licensing, and driver license services.
  • Employees will resolve complex issues for customers via phone and email while adhering to strict privacy and regulatory standards.
  • The role offers full state benefits, competitive salaries ranging from $41,206 to $72,113, and career development opportunities.

Matching Summary

Match Score: 75

The NC Department of Transportation is seeking an Administrative Specialist II for their DMV Customer Contact Center in Nash County, NC. The role involves providing customer service related to vehicle titling, licensing, and compliance, requiring strong communication and analytical skills.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Full State Benefits included

Skills & Requirements

Must-have

  • Experience analyzing and interpreting data
  • Experience maintaining records and reports
  • Explaining policy to diverse clientele
  • Phone and in-person customer service experience
  • Microsoft applications and mainframe database skills

Nice-to-have

  • Fast-paced performance-based environment adaptability
  • Knowledge of DMV rules and regulations
  • Privacy Protection Act compliance awareness

Key Requirements

  • High school diploma or GED
  • Four years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter