Customer Success Specialist (german)

SiteMinder

Pune, India
Remote
Customer success expertise
Fluent in german and english
Sales and revenue expansion skills
SiteMinder is the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries with over 130 million reservations processed annually

Job Summary

  • SiteMinder is the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries with over 130 million reservations processed annually.
  • The Customer Success Specialist role involves being a trusted advisor to customers, helping them achieve goals and maximize revenue while meeting KPIs related to revenue expansion and customer adoption.
  • Employees benefit from mental health initiatives, generous parental leave, paid birthday and volunteering leave, sponsored social clubs, and investment in personal growth through training.

Matching Summary

SiteMinder is the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries with over 130 million reservations processed annually.

Skills & Requirements

Must-have

  • Customer success expertise
  • Fluent in German and English
  • Sales and revenue expansion skills
  • Customer-facing experience
  • Strong communication skills

Nice-to-have

  • Passion for technology
  • Experience in hotel industry
  • Results-oriented mindset
  • Ability to build rapport quickly
  • Thrives in fast-paced environment

Key Requirements

  • Experience in customer success or sales
  • High level of German and English proficiency
  • Experience in hotel industry or SaaS business

Work Rights

Not specified

Tailored Resume

Cover Letter