Customer Service Representative

Woof Pet Resort

Columbus, OH, United States
Base: $12.00 - $14.00ph doe; bonus/equity: tips; b...
On-site
Fluent in human and hound
Juggle phones, customers, and paws
Answering phones with a smile
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints with patience.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $12-$14.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $12.00 - $14.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggle phones, customers, and paws
  • answering phones with a smile
  • handling cash and cards
  • keeping lobby clean and welcoming

Nice-to-have

  • concierge and chaos coordinator
  • elevate the love and lives of pets
  • make every client feel like VIP

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter