Servicenow Business Analyst

DXC Technology Australia & New Zealand

Australia
On-site
Servicenow platform experience
Requirements gathering and analysis
Solution design and collaboration
DXC helps global organizations run mission-critical systems and operations while modernizing IT

Job Summary

  • DXC helps global organizations run mission-critical systems and operations while modernizing IT.
  • As a ServiceNow Business Analyst, you will analyze business needs and translate them into functional requirements on the ServiceNow platform.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing and productivity.

Matching Summary

DXC helps global organizations run mission-critical systems and operations while modernizing IT.

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • Requirements gathering and analysis
  • Solution design and collaboration
  • Process optimization using ServiceNow
  • Stakeholder communication

Nice-to-have

  • Agile methodologies
  • Continuous improvement focus
  • Team collaboration
  • Inclusive environment

Key Requirements

  • ServiceNow Certified System Administrator (preferred or required)
  • Experience with ServiceNow CSM or FSO modules
  • Strong understanding of business analysis methodologies
  • Experience writing user stories, process mapping, and conducting workshops

Work Rights

Not specified

Tailored Resume

Cover Letter