Customer Banking Specialist - Seymour (30 Hours/week)

CommBank

Seymour, Australia
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, identifying specialists for complex needs.
  • Build rapport, assess financial needs, and process applications for personal loans and credit cards.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank procedures
  • Capture and act on customer feedback

Nice-to-have

  • Proactively call customers
  • Participate in community events
  • Ensure safety and wellbeing of team

Key Requirements

  • Available for predetermined roster: Monday - Friday, 9:30am - 4:00pm
  • Ability to ask the right questions and find the right solutions
  • Passion for service excellence
  • Comfortable working independently and referring to specialists
  • Ability to work in a busy, commercial retail environment
  • Genuine passion for the customer

Work Rights

Not specified

Tailored Resume

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