Amazon Connect Data Specialist

Equiniti

Amazon connect data management
Aws data services expertise
Python or sql programming
Own all aspects of data management and output for Amazon Connect, including integrations leveraging AWS data

Job Summary

  • Own all aspects of data management and output for Amazon Connect, including integrations leveraging AWS data.
  • Build and develop reports in conjunction with wider EQ stakeholders, defining and governing data best practices.
  • Provide voice and video support to internal stakeholders, troubleshooting and resolving technical issues quickly and efficiently.

Matching Summary

Own all aspects of data management and output for Amazon Connect, including integrations leveraging AWS data.

Skills & Requirements

Must-have

  • Amazon Connect data management
  • AWS data services expertise
  • Python or SQL programming
  • Power BI & QuickSight BI tools
  • Data collection, cleaning, validation
  • Contact Centre data requirements

Nice-to-have

  • Collaborative and independent work
  • Continuous learning and development
  • Excellent communication skills
  • Troubleshooting technical issues
  • Vendor management experience

Key Requirements

  • Hands-on experience with Amazon Connect and AWS services
  • Proficiency with MS Fabric, Databricks, and Data Transformation
  • Experienced with Terraform
  • DevOps knowledge and pipeline deployments

Work Rights

Not specified

Tailored Resume

Cover Letter