The role involves managing the existing user base, licenses, profiles, and providing daily administration support for cases within Salesforce
Job Summary
The role involves managing the existing user base, licenses, profiles, and providing daily administration support for cases within Salesforce.
You will be responsible for executing configuration changes including Flows, approval processes, dashboards, and reports while staying updated with new Salesforce releases.
This position requires supporting a global user base, troubleshooting user issues, and collaborating with product owners to prioritize platform improvements.
Matching Summary
The role involves managing the existing user base, licenses, profiles, and providing daily administration support for cases within Salesforce.
Skills & Requirements
Must-have
5+ years Salesforce Administrator experience
Sales Cloud certification required
Experience with Lightning and Flows
Global user base management
Agile project management practices
Nice-to-have
ITIL Foundation certificate or experience
Strong negotiation and interpersonal skills
Creative problem-solving abilities
Empathetic and professional manner
Experience in large global organizations
Key Requirements
Certified Salesforce Administrator
Sales Cloud certification essential
5+ years of experience as a Salesforce Administrator