Collections Specialist I

M&T Bank

Millsboro, DE, United States
Base: $18.00 - $28.31 hourly; bonus/equity: not sp...
On-site
Manage assigned portfolio
Mitigate loss situations
Outbound calls via autodial
M&T Bank is seeking a Collections Specialist I for their Millsboro, DE location. The role involves managing a portfolio of delinquent accounts, conducting outbound calls to negotiate payment alternatives, and ensuring compliance with internal controls

Job Summary

  • Responsible for managing an assigned portfolio for open or non-performing assets, mitigating loss situations and reducing potential losses to M&T Bank.
  • Initiate contact with consumer borrowers that are in the early stage of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

Match Score: 75

M&T Bank is seeking a Collections Specialist I for their Millsboro, DE location. The role involves managing a portfolio of delinquent accounts, conducting outbound calls to negotiate payment alternatives, and ensuring compliance with internal controls.

Salary

Base: $18.00 - $28.31 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage assigned portfolio
  • Mitigate loss situations
  • Outbound calls via AutoDial
  • Arrange payment alternatives
  • Document call outcomes
  • Utilize internal collections systems

Nice-to-have

  • Maintain customer relationships
  • Promote inclusive environment
  • Adhere to compliance standards

Key Requirements

  • High School diploma/GED
  • 1 year relevant work experience
  • Word processing, spreadsheet, presentation software experience
  • Detail oriented
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter