Empowering Africa’s tomorrow, together…one story at a time with over 100 years of rich history
Job Summary
Empowering Africa’s tomorrow, together…one story at a time with over 100 years of rich history.
To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.
Provide advice to customers on the cash process, resolve enquiries at first instance, and explain bank procedures and services.
Matching Summary
Empowering Africa’s tomorrow, together…one story at a time with over 100 years of rich history.
Skills & Requirements
Must-have
Cash and related transactions processing
Customer service and issue resolution
Cash management and vault responsibility
Transaction monitoring and control
Risk and control compliance
Nice-to-have
Empowering Africa's tomorrow
Customer feedback system promotion
Sales lead identification and referral
Team building and knowledge sharing
Key Requirements
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Deputise for Branch Operations manager when required