Selling Guide Contact Center Senior Associate

Fannie Mae

2 Locations
Base: $96,000-$124,000 py; bonus/equity: eligible ...
Fully remote
Two years of relevant experience
Experience using desktop underwriter
Skilled in excel and salesforce crm
Fannie Mae is seeking a Selling Guide Contact Center Senior Associate to provide expert guidance on mortgage selling policies and risk mitigation strategies. The role is fully remote and requires at least two years of relevant experience, as well as strong communication and analytical skills

Job Summary

  • This role serves as a subject matter expert responding to customer Selling Guide inquiries to help fuel purpose-driven innovation in housing finance.
  • The position requires monitoring organizational risk and coordinating selling policy risk mitigation activities across various groups.
  • Fannie Mae offers a comprehensive benefits package including health, life, and voluntary lifestyle perks alongside an incentive program.

Matching Summary

Match Score: 85

Fannie Mae is seeking a Selling Guide Contact Center Senior Associate to provide expert guidance on mortgage selling policies and risk mitigation strategies. The role is fully remote and requires at least two years of relevant experience, as well as strong communication and analytical skills.

Salary

Base: $96,000-$124,000 per year; Bonus/Equity: Eligible for incentive program; Benefits: Comprehensive health, life, and lifestyle perks

Skills & Requirements

Must-have

  • Two years of relevant experience
  • Experience using Desktop Underwriter
  • Skilled in Excel and Salesforce CRM

Nice-to-have

  • Bachelor's degree or equivalent
  • Excellent verbal communication skills
  • Policy creation and analysis skills

Key Requirements

  • Bachelor's Level Degree required
  • At least two years of relevant experience
  • Proximity to designated office location preferred

Work Rights

Not specified

Tailored Resume

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