Sr. Service Representative

Penn Mutual Life Insurance Company

Base: $65,000 - $75,000; bonus/equity: not specifi...
Hybrid
Strong customer service orientation
Working knowledge of microsoft excel
Experience in financial services industry
Penn Mutual Life Insurance Company seeks a Senior Service Representative to provide efficient support to HTK Financial Professionals and field office personnel. The role emphasizes strong customer service skills, a knowledge of financial services, and the ability to work in a hybrid environment

Job Summary

  • The Senior Service Representative will provide prompt and efficient service to producers and Field Offices on HTK products.
  • This role involves educating financial professionals on available tools and handling escalated issues.
  • Penn Mutual embraces a flexible, hybrid work approach to help employees balance their personal and professional lives.

Matching Summary

Match Score: 85

Penn Mutual Life Insurance Company seeks a Senior Service Representative to provide efficient support to HTK Financial Professionals and field office personnel. The role emphasizes strong customer service skills, a knowledge of financial services, and the ability to work in a hybrid environment.

Salary

Base: $65,000 - $75,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Working knowledge of Microsoft Excel
  • Experience in financial services industry

Nice-to-have

  • Excellent organizational and communication skills
  • Detail-oriented and resourceful
  • Ability to work as a team player

Key Requirements

  • 3-5 years of customer service experience
  • Experience with Pershing products preferred
  • College degree or equivalent experience strongly preferred

Work Rights

Not specified

Tailored Resume

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