Kundenbetreuer (d/m/w) Im Callcenter Für Digitale Kanäle In Berlin

Deutsche Bank UK

Berlin, Germany
Hybrid
Communication via e-mail, chat, social media
Processing customer reviews
Updating customer data
You are responsible for direct communication with our customers and interested parties via our E-mail, Chat and Social Media channels

Job Summary

  • You are responsible for direct communication with our customers and interested parties via our E-mail, Chat and Social Media channels.
  • You are responsible for the individual processing of customer inquiries.
  • Attractive remuneration, flexible working hours, company health management, further training and development opportunities, hybrid work model, friendly and lively working atmosphere, modern, air-conditioned offices.

Matching Summary

You are responsible for direct communication with our customers and interested parties via our E-mail, Chat and Social Media channels.

Skills & Requirements

Must-have

  • Communication via E-Mail, Chat, Social Media
  • Processing customer reviews
  • Updating customer data
  • Digital customer interaction
  • German language proficiency
  • Professional digital communication

Nice-to-have

  • Team player
  • Proactive engagement
  • Stress resilience
  • Enjoying human interaction

Key Requirements

  • Good comprehension skills
  • Good written English skills
  • Teamwork skills

Work Rights

Not specified

Tailored Resume

Cover Letter