Customer Connect Specialist

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Chennai, Tamil Nadu, India
Fully remote
Basic knowledge in electrical engineering
Prior experience in customer support
Excellent communication skills
Hitachi Energy Service provides customers with secure and sustainable service solutions globally

Job Summary

  • Hitachi Energy Service provides customers with secure and sustainable service solutions globally.
  • You will be the first point of contact for customers, providing first-line support and logging tickets in Salesforce.
  • The role requires compliance with regulations and a commitment to safety and integrity.

Matching Summary

Hitachi Energy Service provides customers with secure and sustainable service solutions globally.

Skills & Requirements

Must-have

  • Basic knowledge in electrical engineering
  • Prior experience in customer support
  • Excellent communication skills

Nice-to-have

  • Intrinsic attitude to drive innovation
  • Ability to multitask effectively
  • Participation in ensuring 24/7 availability

Key Requirements

  • Bachelor’s degree in Electrical engineering
  • 3-4 years of customer support experience
  • Primary language: English

Work Rights

Not specified

Tailored Resume

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