$17.13 usd - $19.00 usd hourly; not specified; not...
Customer service and communications
Resolve customer concerns
Handle and resolve complaints
Deliver exemplary customer service to maintain customer loyalty, answer inbound calls or in person inquiries to resolve customer concerns through analysis to determine the most effective resolution
Job Summary
Deliver exemplary customer service to maintain customer loyalty, answer inbound calls or in person inquiries to resolve customer concerns through analysis to determine the most effective resolution.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as action taken.
Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Matching Summary
Deliver exemplary customer service to maintain customer loyalty, answer inbound calls or in person inquiries to resolve customer concerns through analysis to determine the most effective resolution.
Salary
$17.13 USD - $19.00 USD Hourly; Not specified; Not specified
Skills & Requirements
Must-have
customer service and communications
resolve customer concerns
handle and resolve complaints
participate in sustainability program
collect recyclables and event equipment
Nice-to-have
passionate and motivated
entrepreneurial spirit
resourceful, innovative, forward thinking
teamwork and ability to execute programs
Key Requirements
High School Diploma or equivalent
At least 2 years in Customer Service
Strong strategic thinking
Creative problem-solving skills
Excellent verbal, written and interpersonal communication skills