It Onsite Support Specialist

Smith & Nephew

Fort Worth, Texas, US
Fully remote
Desktop support for microsoft office
Troubleshooting hardware and software
Experience with servicenow
This role provides day-to-day technical incident and problem support for internal desktop systems

Job Summary

  • This role provides day-to-day technical incident and problem support for internal desktop systems.
  • The specialist will communicate technical information to both technical and non-technical personnel.
  • Smith & Nephew emphasizes a community-focused work environment.

Matching Summary

This role provides day-to-day technical incident and problem support for internal desktop systems.

Skills & Requirements

Must-have

  • Desktop support for Microsoft Office
  • Troubleshooting hardware and software
  • Experience with ServiceNow

Nice-to-have

  • Strong customer service skills
  • Ability to work with minimal supervision
  • Excellent time management skills

Key Requirements

  • Bachelor's degree in Computer Science
  • 1-3 years experience in desktop support
  • User administration in Active Directory

Work Rights

Not specified

Tailored Resume

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