Customer Service Support

Bordenstein Lab

University Park, Pennsylvania, USA
Base: $31,600.00 - $45,800.00; bonus/equity: not s...
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Customer support for university services
Troubleshoot issues and provide resolutions
Promote and market products and services
** Bordenstein Lab is seeking a Customer Service Support representative to provide internal and external assistance for various University functions and services. The ideal candidate will have a high school diploma or GED, with no prior experience required, and will be responsible for addressing customer inquiries, processing orders, and promoting University programs. **

Job Summary

  • The Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture.
  • Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.
  • Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.

Matching Summary

Match Score: 75

** Bordenstein Lab is seeking a Customer Service Support representative to provide internal and external assistance for various University functions and services. The ideal candidate will have a high school diploma or GED, with no prior experience required, and will be responsible for addressing customer inquiries, processing orders, and promoting University programs. **

Salary

Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Customer support for university services
  • Troubleshoot issues and provide resolutions
  • Promote and market products and services
  • Process financial transactions and payments

Nice-to-have

  • Excellent communication skills
  • Adaptable to changing business needs
  • Ability to work with diverse clientele

Key Requirements

  • High School Diploma or GED
  • No prior relevant work experience required
  • Authorized to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter