Us Chat Process- Only Person With Disability

Glanbia

Pune, India
On-site
Excellent written english communication skills
Previous chat or online customer service experience
Ability to work rotational shifts including evenings
Glanbia is seeking individuals with disabilities for a customer service and sales role focused on engaging with customers via chat. The position requires excellent communication skills, multitasking, and a strong ability to address customer needs in a fast-paced environment

Job Summary

  • The role involves responding to incoming customer chats professionally while engaging them to understand needs.
  • Employees are expected to proactively upsell products and handle objections with empathy to close sales.
  • All interactions must be documented in the company CRM system while meeting individual and team sales targets.

Matching Summary

Match Score: 85

Glanbia is seeking individuals with disabilities for a customer service and sales role focused on engaging with customers via chat. The position requires excellent communication skills, multitasking, and a strong ability to address customer needs in a fast-paced environment.

Skills & Requirements

Must-have

  • Excellent written English communication skills
  • Previous chat or online customer service experience
  • Ability to work rotational shifts including evenings

Nice-to-have

  • Strong problem-solving and multitasking abilities
  • Experience with CRM systems
  • Bachelor's degree in any field

Key Requirements

  • High school diploma required
  • Must have disability status as per job title
  • Familiarity with basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter