Tamayyaz - Concierge Agent- Saudi Only

Sofitel Brisbane Central

Jeddah, Saudi Arabia
On-site
Professional guest assistance
Hotel services information
Local attractions knowledge
Welcome guests and provide warm, professional assistance with inquiries, requests, and complaints in a timely manner

Job Summary

  • Welcome guests and provide warm, professional assistance with inquiries, requests, and complaints in a timely manner.
  • Maintain up-to-date knowledge of the local area, events, and services to deliver personalized, proactive service.
  • Record guest requests and feedback, following up to ensure satisfaction and continuous improvement.

Matching Summary

Welcome guests and provide warm, professional assistance with inquiries, requests, and complaints in a timely manner.

Skills & Requirements

Must-have

  • Professional guest assistance
  • Hotel services information
  • Local attractions knowledge
  • Guest request coordination
  • Confidentiality and professionalism

Nice-to-have

  • Personalized proactive service
  • Bespoke tailored experiences
  • Discerning clientele relationships

Key Requirements

  • 2-3 years luxury hotel concierge experience
  • Les Clefs d'Or certification
  • Local destination knowledge
  • High-net-worth clientele expectations
  • Fluent in minimum two languages
  • Concierge management systems proficiency

Work Rights

Saudi Only

Tailored Resume

Cover Letter