Telephone Operator (royal Service)

Fairmont Dallas

Dallas, TX, United States
Not specified; performance based bonus eligible; m...
On-site
High school graduate or equivalent
Fluency in english verbal and non-verbal
Computer literate in microsoft office
Ensure that guest calls are received promptly and dispatched to the appropriate individuals while maintaining a high standard of service

Job Summary

  • Ensure that guest calls are received promptly and dispatched to the appropriate individuals while maintaining a high standard of service.
  • Coordinate guest room billing, facilitate order taking for In-Room Dining, and suggestively up-sell menu choices to enhance guest satisfaction.
  • Receive comprehensive benefits including medical, dental, vision insurance, 401K, and career development opportunities through the Academy.

Matching Summary

Ensure that guest calls are received promptly and dispatched to the appropriate individuals while maintaining a high standard of service.

Salary

Not specified; Performance based bonus eligible; Medical, Dental, Vision Insurance, 401K included

Skills & Requirements

Must-have

  • High school graduate or equivalent
  • Fluency in English verbal and non-verbal
  • Computer literate in Microsoft Office
  • Flexible schedule including weekends

Nice-to-have

  • Previous experience in Guest Relations
  • Knowledge of Opera Property Management system
  • Ability to work with minimal supervision

Key Requirements

  • High school diploma or vocational training certificate
  • Fluency in English language skills
  • Experience in guest relations preferred

Work Rights

Not specified

Tailored Resume

Cover Letter