EPIC HEALTHCARE SYSTEMS PTE. LTD. is seeking a Senior Technical Services Analyst to support the implementation and maintenance of their healthcare software in Singapore. The ideal candidate will have at least two years of experience in technical support for Epic software, strong project management skills, and relevant certifications
Job Summary
We are looking for Senior Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore.
Duties include answering technical questions, providing configuration or infrastructure analysis, proactively monitoring customer systems, and overseeing testing and upgrades.
The role requires demonstrated interpersonal communication skills, project management competencies, and strong technical aptitude.
Matching Summary
Match Score: 85
EPIC HEALTHCARE SYSTEMS PTE. LTD. is seeking a Senior Technical Services Analyst to support the implementation and maintenance of their healthcare software in Singapore. The ideal candidate will have at least two years of experience in technical support for Epic software, strong project management skills, and relevant certifications.
Salary
SGD 15,500 - 30,000 / Monthly
Skills & Requirements
Must-have
Technical support for Epic software
Configuration and infrastructure analysis
Proactive system monitoring
Testing and upgrade planning
Problem diagnosis and resolution
Nice-to-have
Interpersonal communication skills
Project management competencies
Team coordination and problem solving
Strong technical aptitude
Judgment in handling escalations
Key Requirements
Bachelor’s degree or higher
2+ years technical support for Epic software
Experience supporting Epic software go-live and version upgrades
Certifications in relevant Epic software applications
Chronicles Database Programmer and Cache certifications