Cys _cyber Security Service Manager_gcsc

Leonardo Worldwide Corporation

Genoa, Italy
Hybrid
3 years cyber security experience
Manage mss and sla compliance
Conduct periodic service reviews
The role involves supervising the effective delivery of managed and non-managed security services while ensuring adherence to contractual SLAs

Job Summary

  • The role involves supervising the effective delivery of managed and non-managed security services while ensuring adherence to contractual SLAs.
  • The candidate will act as the primary interface with clients, organizing periodic service reviews to discuss performance and propose improvements.
  • Responsibilities include coordinating escalations during serious incidents and leading the onboarding process for new security service activations.

Matching Summary

The role involves supervising the effective delivery of managed and non-managed security services while ensuring adherence to contractual SLAs.

Skills & Requirements

Must-have

  • 3 years Cyber Security experience
  • Manage MSS and SLA compliance
  • Conduct periodic Service Reviews
  • Coordinate incident escalation
  • Knowledge of SOC services
  • ITIL framework knowledge

Nice-to-have

  • Experience in technical working groups
  • Red Teaming and Threat Intelligence
  • ATP attack phase knowledge
  • NIST framework mapping skills
  • WAF, SIEM, EDR technology knowledge
  • Proactive problem-solving attitude

Key Requirements

  • STEM degree or equivalent
  • Minimum 3 years management experience
  • English B1 level or higher
  • ITIL v4 certification preferred
  • CISM or CISSP certification preferred

Work Rights

Not specified

Tailored Resume

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