The CSL Team Manager role is to lead, develop, and retain a team of lenders
Job Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
The role will ensure lenders have the necessary skills, attributes, behaviours, and motivation to provide exceptional service in meeting the home lending needs of our customers.
This is a great opportunity to build a team of lenders to accommodate to the unprecedented demand of the housing market.
Matching Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
Skills & Requirements
Must-have
Lead and develop a team of lenders
Drive sales and service performance culture
Manage lending products and processes
Oversee sales pipeline and targets
Resolve customer inquiries and complaints
Nice-to-have
Build positive relationships
Promote the Bank through community contributions
Identify key growth opportunities
Key Requirements
Demonstrated experience in home lending
Demonstrated leadership and people management skills
Proven success in achieving business sales & service results
Advanced knowledge of CBA home loan processes
Exceptional planning and time management skills
Detailed technical understanding of lending products