Customer Service Representative

Hayward Animal Clinic

North Chatham, NY, United States
$18 ph; not specified; health + dental insurance, ...
Multi-line phone system
Veterinary software platforms
Basic veterinary terminology
Customer Service Representatives are the heart of our practice, playing a vital role in creating a positive experience for both pets and their people

Job Summary

  • Customer Service Representatives are the heart of our practice, playing a vital role in creating a positive experience for both pets and their people.
  • Responsibilities include greeting clients, answering phones, scheduling appointments, processing payments, and updating patient records.
  • Benefits for full-time employees include health and dental insurance, paid time off, 401(k) with company matching, and employee discounts for pets.

Matching Summary

Customer Service Representatives are the heart of our practice, playing a vital role in creating a positive experience for both pets and their people.

Salary

$18 per hour; Not specified; Health and dental insurance, Paid time off, 401(k) with company matching, Employee discounts for your pets

Skills & Requirements

Must-have

  • multi-line phone system
  • veterinary software platforms
  • basic veterinary terminology
  • positive, friendly attitude
  • strong communication skills
  • multitask and stay organized

Nice-to-have

  • passion for pets
  • team player
  • professional, supportive workplace
  • collaborates well with doctors

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter