As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will have in-depth conversations with customers to support their overall banking needs including home loans, business banking, and financial advice.
Applicants may be required to complete an online assessment and/or digital interview as part of the application process.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms clearly
Problem solving and effective solutions
Experience in busy retail environment
Knowledge of banking products and services
Nice-to-have
Genuine interest in financial wellbeing
Ability to work with integrity
Drive risk-adverse culture
Support for Indigenous employee network
Key Requirements
Proven customer service experience
Experience in financial services, retail or hospitality
Availability for predetermined part-time roster
Ability to work in a commercial retail environment